Terms & Conditions.

12.02.2021

These terms and conditions cover Genie Homes customers in England.

These terms and conditions, together with the Genie Homes privacy policy and the Genie Homes cookie policy, and any other terms provided to you by LGI Asset Management LTD T/A Genie Homes ('Genie Homes’, 'we’ or 'us’), set out the terms of the Agreement between you and us under which we will provide the Services to you.

When instructing us as agents to sell your property it is a requirement under the Estate Agents Act 1979 that you understand and accept these terms and conditions.

Please read these terms and conditions carefully before you accept and agree to be bound by them. By clicking on the acceptance button you will be agreeing to these terms and conditions and your order will be placed with us. However, if you have any concerns or questions regarding these terms and conditions then please do not click the acceptance button and instead, please contact us by telephone at 0121 285 5105 or by email at sales@genie-homes.co.uk.

Information about Genie Homes

LGI Asset Management LTD T/A Genie Homes (“Genie Homes”) is a company registered in the United Kingdom under company number 08925103 and with registered address at 1668 Bristol Rd South, Rednal, Birmingham, B45 9TY. Genie Homes’ VAT number is 308 9714 80.

Genie Homes provides estate agency services to individuals and businesses to facilitate property sales in the United Kingdom and operates and owns the website www.genie-homes.co.uk.

Genie Homes is a member of the Property Redress Scheme and follows the Property Redress Scheme’s Code of Practice for Residential Estate Agents, which is available to view at www.theprs.co.uk.

This section sets out the terms upon which we agree to offer and provide you with the Services.

Instructing Genie Homes

As a Seller, when you instruct us, you confirm that you do so with the knowledge, consent and agreement of each and all of the legal owners and occupiers and those who have an interest in the marketing and/or sale of the Property.
Our acceptance of your instruction is subject to receiving satisfactory verification of the identity of the Sellers and details of the Property.

Our Services

We will provide the Services to Market the Property for sale and help facilitate the eventual sale of the Property.
We will carry out the Services with reasonable care and skill. We will use our reasonable endeavours to ensure that your Local Genie Homes Agent carries out the Services, with reasonable care and skill.
Genie Homes enhances the provision of the Services to you by operating a sales phone line to support you with any queries relating to the Marketing and sale of the Property.

Market Appraisal

A Genie Homes Agent will provide a guide price for marketing the Property for sale. The guide price is based on the Genie Homes Agent’s experience, national and regional trends in the property market, and data obtained from various sources including but not limited to Partner Sites and the Land Registry. Ultimately, it will be your decision (as a Seller) to decide on the Marketing Price to include in the Property Advert. You will be able to amend the Marketing Price by notifying us, via email, at any time during the Marketing Period and we shall use our reasonable endeavours to update the Marketing Price on Our Site and any Partner Sites within 2 working days of receiving such notification.
You agree and acknowledge that the guide price provided by the Genie Homes Agent during or following the Market Appraisal is not a valuation of the Property.

Property Advert

Your Genie Homes Agent will help create a Property Advert for the Property and upload it to our Partner Sites. You will have the opportunity to edit or suggest amendments to the Property Advert on our Partner Sites.
You are responsible for ensuring that all information relating to the Property in the Property Advert is accurate, current and in no way misleading (please refer to the section headed ‘Description of the Property’ in these terms and conditions, below).

Marketing

We will advertise the Property for sale on Our Site and any Partner Sites that we consider to be the most effective at securing interest in the Property from prospective Purchasers for the duration of the Marketing Period. We reserve the right to withdraw the advertisement and marketing of the Property from Our Site and/or Partner Sites at our absolute discretion.
Third party websites such as Partner Sites are subject to change and we do not guarantee the continued presence of the Property on any individual website.

Viewings

It will be your sole responsibility to conduct viewings for prospective Purchasers and we assume no responsibility in this respect unless you have chosen to purchse Accompanied Viewings as an Extra Service. In all circumstances it is your responsibility to record your availability for viewing appointments with our sales department.

Offers

We will provide you (via email) with written confirmation of all offers received from prospective Purchasers as soon as an offer has been Qualified or otherwise within 48 hours of receipt.
You will be able to communicate with the prospective Purchaser via a Genie Homes Agent. Negotiating any offers is included in the Services.
Upon agreeing the sale of the Property with any Purchaser, you must promptly provide us with the contact details of your instructed conveyancer or solicitor and your mortgage provider. If your instructed conveyancer, solicitor or mortgage provider changes before Completion, you must promptly provide us with the updated contact details of your instructed conveyancer or solicitor.
You confirm that once we receive confirmation that an offer for the sale of the Property has been accepted and the Memorandum of Sale has been signed by both parties, we can automatically forward your details and the details of the prospective Purchaser to the conveyancer or solicitor who you have instructed.
If an offer for the sale of the Property has been accepted you will have access to the Genie Homes Support Team who will assist you up to the Completion of the sale of the Property. You hereby consent to us contacting your conveyancer, solicitor and mortgage provider and those of the prospective Purchaser and any other parties involved directly or indirectly in the sale of the Property.
We will take reasonable steps to ensure that all parties are informed of any changes or developments in the sale of the Property, however, you are ultimately responsible for ensuring all parties are aware of any changes or developments. We accept no liability for any loss arising as a result of such communications between the parties.
In the event that a sale of your Property does not complete, we will resume marketing the Property at your request for the remainder of the Marketing Period.

Reviews

Genie Homes may contact you if you have not received an offer within the first four weeks of the Marketing Period to provide you with recommendations to help Market the Property more effectively and to review your Property Advert. You are under no obligation to follow these recommendations however you will be required to engage with us and your Genie Homes Agent in goodwill discussions. If the Property remains unsold, we and/or your Genie Homes Agent may contact you regularly to offer further recommendations to help Market the Property more effectively.
If your Genie Homes Agent receives consistent feedback from prospective Purchasers that suggests the Marketing Price is too high to result in a sale or if the Property receives little interest from prospective Purchasers, your Genie Homes Agent will contact you to review the Marketing Price of the Property. We reserve the right to withdraw the Accompanied Viewings service provided by the Genie Homes Agent, where in our sole discretion, we consider that it is unreasonable for the Genie Homes Agent to continue to accompany viewings in consideration of the feedback received from prospective Purchasers. No refund of any fees paid to Genie Homes will be available if we withdraw under these circumstances and Cancellation fees may apply.

Additional Services

Extra Services and Extra Products

You may choose to purchase or opt-into one or more of the Extra Services and/or Extra Products below in addition to the Services provided in your Genie Homes Bundle:

Accompanied Viewings

If you would like your Genie Homes Agent to conduct viewings at the Property during the Marketing Period you may purchase the Accompanied Viewings Extra Service at additional cost. Please note that Accompanied Viewings may be included as standard in certain Genie Homes Bundles.
It is your responsibility to provide sets of keys to your Genie Homes Agent for all lockable doors and cupboards within the Property.
You must ensure that your Genie Homes Agent has access to the Property at the date and time of any arranged viewings.
You must ensure that the Property is in a safe condition and prepared for any and all viewings.
Should you fail to provide access to the Property for viewing on multiple occasions, Genie Homes reserves the right to cancel this Agreement in which case Cancellation fees may apply.

Premium Photos

Premium Photos may be included as part of your Genie Homes Bundle if you are located in certain areas and is fulfilled by one of our nominated third-party providers.
You acknowledge and agree we will share your personal data (including your contact details) with such third-party provider.
We will place an order with the provider who will liaise directly with you to arrange a suitable time to take images of the Property. You must notify the provider directly if for any reason you are not available at the agreed time. If the provider attends the appointment but is unable to enter the Property at the agreed time, or if you cancel the appointment on the same day, you will be liable for the cost of any subsequent visit by the provider.

'For Sale' Boards

You will have the option to include a For Sale board as part of your Genie Homes Bundle at no extra cost to you. If chosen, you give permission for us to arrange for a ‘For Sale’ board provider to erect one 'For Sale’ board at the Property.
You are only permitted by law to display one 'For Sale’ board at the Property and therefore you agree that whilst a Genie Homes ‘For Sale’ board is displayed, no other boards will be erected at the Property.
The 'For Sale’ board shall belong to us and we will arrange for the board to be collected at such time when the Property sale is Completed, the Property is withdrawn from the Market, at the end of the agreed Marketing Period, or following cancellation of the Agreement, whichever is the sooner.
It is your responsibility to ensure that the 'For Sale’ board is removed from public display no later than 14 calendar days after the sale of the Property, and kept safe and secure for collection by us or the provider.
The erection of a For Sale board is subject to the Town and Country Planning (Control of Advertisements) Regulations 2007. In certain circumstances, despite your request for us to do so, we may not be able to erect a For Sale board under these laws.

Energy Performance Certificate (‘EPC’)

Pursuant to the Energy Performance of Buildings (England and Wales) Regulations 2012 it is a legal requirement for you to have a valid EPC for the Property or to have commissioned an EPC before we can Market the Property.
You can commission an EPC from one of our nominated partners by purchasing it at additional cost.
You acknowledge and agree that in purchasing this Extra Service, we will share your personal data (including your contact details) with such third-party provider.
We will place an order with the provider who will liaise directly with you to arrange a suitable time to carry out the survey. You must notify the provider if you are not available at the agreed time. If the provider attends the appointment but is unable to enter the property at the agreed time, you will be liable for the cost of any subsequent visit by the provider.

Third Party Services

We may introduce you and prospective Purchasers to our selected partners who offer additional services such as insurance, mortgages, surveys and conveyancing and from whom we may receive commission or administration fees. You acknowledge and agree that any relationship between you and a third-party supplier is by separate agreement and Genie Homes shall have no liability to you for the additional services provided by such third parties.
We offer all Sellers and prospective Purchasers an introduction to our selected partners who offer additional services such as insurance, mortgages, surveys and conveyancing. It is entirely the Sellers and prospective Purchasers decision on whether they wish to be introduced and then instruct any of our selected partners. Should you choose to instruct any of our selected partners, you should know that we would receive a commission/referral fee from our selected partners for recommending Sellers and prospective Purchasers. As these fees vary upon the instruction, you can request details about the specific referral fee or admin fee from your Genie Homes Agent or by emailing sales@genie-homes.co.uk. You acknowledge and agree that any relationship between you and a third-party supplier is by separate agreement and Genie Homes shall have no liability to you for the additional services provided by such third parties.

Pay Now

By electing to use this payment option, you agree to pay Genie Homes the Fee in advance.
Payment can be made through our website or over the telephone, using a credit or debit card. Payments are processed by Genie Homes’ nominated partner that may change time to time.

The Genie Homes Fee and Payment

The Genie Homes Fee for your chosen Genie Homes Bundle may vary depending on the location of the Property.
The Genie Homes Fee is a fixed fee that will not vary irrespective of the sale price that is agreed with the Purchaser at Completion.
You should refer to Clause 4.1 (Pay Now) for further details at when the Genie Homes Fee is payable.
You agree to notify us promptly on the occurrence of each of the following events, including details relating to the parties involved and the timing:
you agree to the sale of the Property with any Purchaser;
unconditional contracts for the sale of the Property are exchanged; and
upon Completion of the sale of the Property.
Upon exchange of contracts on your Property, we have the right to remove the Property from Our Site and all Partner Sites.
You must promptly provide us with the contact details of your instructed conveyancer or solicitor as soon as they are instructed and by no later than ten business days prior to the expected date for exchange of unconditional contracts for the sale of the Property. If your instructed conveyancer or solicitor changes at any time before Completion, you must promptly provide us with the updated contact details of your instructed conveyancer or solicitor.
Any payment obligation(s) that arise before termination of this Agreement shall survive termination of the Agreement.
Please note that you may be liable to pay more than one estate agency fee if you have previously instructed another agent to sell the Property on a sole agency, joint sole agency or a sole selling rights basis. It is your responsibility to check the terms and conditions of any estate agency contract that you have previously entered into.
The Genie Homes Fee and Genie Homes Bundle is based on the marketing and promotion of one property. If you want us to market multiple properties, a separate agreement will need to be entered into and a separate fee will be payable for each property.

Genie Homes Extra Fees

Genie Homes Extra Fees will vary depending on which Extra products and services you order and can be found on Our Site. If you have chosen any Extra Services and/or Extra Products during the check-out process, there will also be Genie Homes Extra Fees included in the total amount stated in the check-out prior to accepting these terms and conditions.
If you wish to purchase any Extra Services and/or Extra Products at a later date you may do so via phonecall.
Any Genie Homes Extra Fees for Extra Services and Extra Products will be payable immediately on purchase unless such Extra Service and/or Extra Product is included as standard on your Genie Homes Bundle, and shall be subject to these terms and conditions.

Duration, Cancellation and Refunds

Your right to cancel

You may be entitled to cancel this Agreement at any time within 14 calendar days of the Acceptance Date, up until the time that your Property is listed by Genie Homes (the "Cancellation Period") by sending us your decision in a clear statement by letter, post or email. At the time your Property is listed by Genie Homes it will be deemed that we have provided the Marketing services to you and you will no longer be entitled to a refund of the Genie Homes Fee.
Following the Cancellation Period you can terminate this Agreement at any time by providing us with 14 days’ notice contained in a clear statement by letter, post, email or contacting us by phone on 0333 305 0202. However, you will not be entitled to a refund for any Services after the Cancellation Period has expired.
We may amend or withdraw any or all of the Services, Extra Services or Extra Products by writing to you and providing at least 14 calendar days’ notice in advance of such amendment or withdrawal. Upon receiving our notice to you of the amended or withdrawn Services, you shall have the right to terminate this Agreement by giving 14 calendar days’ notice in writing to us that you wish to end this Agreement. For the avoidance of doubt, a change to the Genie Homes Agent or the Marketing Price does not constitute an amendment to this Agreement.

Genie Homes’ right to cancel

We may terminate this Agreement at any time by providing you with written notice if: (a) you have committed a material breach of the terms of this Agreement and that breach is incapable of remedy; or (b) you have committed a material breach of the terms of this Agreement and you have not remedied that breach within 7 days of our notification of such breach(s); or (c) you are in persistent breach of the terms of this Agreement.
We may terminate this Agreement with you at any time in writing if you do not: (a) within ten business days of the Agreement Date, provide us with information that is necessary in order for us to provide the Services in full (including but not limited to information requested to verify your identity and your ownership of the Property and evidence that a valid EPC certificate exist or has been commissioned), or (b) if such information fails our customer due diligence and/or money laundering checks (in which case we may also have to cease to act without explanation).

Refunds

There will be no refunds payable under this Clause 8 if:

at any time (including during the Cancellation Period) your Property is sold (or is due to be sold); or
you terminate after expiry of the Cancellation Period; or
we terminate in accordance with Clause 6.4 or 6.5.
If you have purchased any Extra Services or Extra Products and cancel this Agreement during the Cancellation Period you will only be entitled to a refund for those services if they have not been performed either in whole or in part. If the Extra Services or Extra Products have been performed in part, we will refund you an amount proportionate to the services that are still unperformed (such reimbursement to be made 14 calendar days after the date on which you cancel our agreement). If the Extra Services or Extra Products have been performed in full, no refund will be available.
If any refund payment is due under this Clause 6, you must provide us with accurate banking details in order for us to process such refund to you. We will not be responsible for any delay in providing refunds to the extent that such delay arises as a result of you providing inaccurate banking details. In addition, if you provide us with incorrect banking details and we therefore refund a third party, our refund obligation is discharged and it is your responsibility to recover the funds from the third party.
We shall be entitled to set-off any of our losses from any refund if you have not complied with your obligations set out in Clause 8.5 of this Agreement.
After accepting these terms and conditions, customers will not be entitled to switch or change their selected Genie Homes Bundle to any other Genie Homes Bundle.

Limitation of Liability and Indemnity

We do not exclude or limit in any way liability for death or personal injury caused by our negligence or the negligence of our Associates, fraud or fraudulent misrepresentation; or breach of any terms implied by the Supply of Goods and Services Act 1982.
If we fail to comply with these terms and conditions, our liability to you shall not exceed the price you have paid for the Services (including the Genie Homes Bundle and/or any Extra Services or Extra Products) and if you have not paid for the Services, our liability shall not exceed £1,000. Our liability shall not in any event include business losses such as loss of data, loss of profits, loss of contracts or business interruption.
We will not accept any responsibility for any damage or loss suffered as a result or in connection with the placing and erection of the 'For Sale’ board on your Property.
We do not accept any responsibility for any loss or damage caused by a prospective Purchaser visiting the Property.
You agree that it is your responsibility to ensure the safety of any prospective Purchaser visiting your Property, and we do not accept any liability in this respect.
Due to the nature of the Services, we do not guarantee that you will receive viewings requests, receive an offer or ultimately complete the sale of the Property. We will not be liable for any losses, claims, damages, costs or expenses suffered or incurred by you or any other person should the Property not sell.
You agree that you will indemnify us and/or our Associates, and keep us and/or our Associates indemnified, from and against all direct costs, expenses, damages and losses, which may be suffered or incurred by us in connection with any third party claim made against us arising as a result of the Seller’s breach of this Agreement or its legal responsibilities.

General Description of the Property

It is your legal responsibility to disclose any information you are aware of that relates to the Property in a clear, intelligible and timely manner and you agree to comply with this responsibility. You will provide information that is accurate and not misleading and you must not omit to disclose anything material that may impact on the average consumer’s transactional decision in relation to the Property. If the Property is a leasehold property you must provide details of service charges, ground rent, the length of years remaining on the lease, and any special conditions relating to the lease.
You acknowledge and agree that it is your responsibility to check your Property Advert in its totality and notify us of any incorrect or missing information prior to the Property being listed on the Market. If at any time you become aware of any such incorrect or missing information while the Property is listed on the Market you must notify us immediately.
If you feel that any marketing material promoting the Property is not accurate or is misleading, you must contact us immediately. We will review the relevant material as soon as is practicable and take such action as is necessary to amend the material. You acknowledge that material promoting the Property is subject to change at any time.
If we are notified or made aware of information or material provided by you that infringes a third party’s intellectual property rights we have the right to remove the Property from Our Site and Partner Sites immediately.

Your Obligations

You warrant and undertake that you:

have entered into the Agreement in good faith and with a genuine desire to engage us to sell your Property;
are the sole owner or joint owner of the Property;
have the necessary authority, power and capacity to instruct us to list the Property for sale from all owners of the property and will provide evidence of such if required to do so by us;
own or are licensed to use any and all intellectual property rights in any content uploaded onto Our Site or Partner Sites and that any such content does not infringe any third party’s intellectual property rights;
will co-operate with any reasonable security checks or requests for information made by us or your Genie Homes Agent from time to time;
will notify us or the Genie Homes Agent if you are not the legal owner of the property you have instructed us to sell or if you are acting on behalf of a company or trust;
you are allowed to advertise with us at the same time if the Property is being advertised by another estate agency. If you instruct us to advertise the Property and subsequently find that this puts you in breach of your other agent’s terms of contract then your listing can be stopped provided you give us at least 48 hours’ notice in writing but you will be liable for any costs incurred by us up to that date and may be liable to pay the Genie Homes Fee in full;
will provide Genie Homes and your Genie Homes Agent with such information and materials as Genie Homes and your Genie Homes Agent may reasonably require (including a HomeBuyers Report) in order to provide the Services and that such information is in compliance with this Agreement;
will commission an EPC for the Property prior to the marketing of the Property if a valid certificate does not already exist. If a valid EPC does exist you will provide a copy to us within ten business days of the Agreement Date; and
have authority to instruct Genie Homes to market the Property on behalf of all co-owners of the Property. Genie Homes will then have to carry out further customer due diligence checks on all owners of the property. This may require you to provide us with identity documents of all owners of the property for compliance with the Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017 (“Money Laundering Regulations 2017”). Processing this information is necessary for compliance with Money Laundering Regulations and will only be used for this purpose. For further information about the processing of personal data, please see our Privacy Policy.

Application of these Terms

Neither you nor we exclude our liability for misrepresentation. If we already have an Agreement with you and we enter into another agreement in relation to the same subject matter, the new agreement will supersede and replace this Agreement.

Referrals and Introductions

Any person can introduce or make referrals to us, verbally or via email or any referral scheme. If a person introduced or referred to us subsequently purchases a Genie Homes Bundle from us then this could be subject to an incentive which could include, for example, vouchers or Extra Service(s) or Extra Product(s) (at the sole discretion of us). Authorised referral incentives are subject to their own specific terms and conditions.
Any person referred or introduced to us will have the right to opt-out of email campaigns upon receipt of their first email (or subsequent emails).

Complaints

Any complaints about the Services must be made in writing and sent to us via email at complaints@genie-homes.co.uk. Any such complaints will be dealt with swiftly and professionally.
In the event that any complaint cannot be resolved with us directly, please be aware that we are registered with the Property Redress Scheme which provides consumers with a free, impartial and independent alternative dispute resolution service.

Entire Agreement

This Agreement and any documents entered into pursuant to it constitutes the entire agreement between the parties and supersedes all previous agreements, understandings and arrangements between them, whether in writing or oral, in respect of its subject matter.

Genie Homes Proprietary Rights

You acknowledge and agree that we and/or our licensors own all legal right title and interest in and to Our Site.

Applicable law

The Agreement is governed by English law, and subject to Clauses 8.10 and Appendix 2, any claim arising out of, or in connection with it, its subject matter or formation (including non-contractual disputes or claims) shall be governed by, and construed in accordance with the laws of England and Wales and the both parties agree to submit to the exclusive jurisdiction of the English courts.

Appendix 1 - Definitions

In these terms and conditions the following words and phrases shall, unless the context otherwise requires, have the following meanings:

'Acceptance Date’

means the date on which you accepted these terms and conditions;

'Associates’

means directors, employees, sub-contractors and agents of Genie Homes;

'Extra Products’

means any products offered and provided by Genie Homes and/or a Genie Homes Agent (or another designated third party) which are additional to the Genie Homes Bundle;

'Extra Services’

means any services offered and provided by Genie Homes and/or a Genie Homes Agent (or another designated third party) which are additional to the Genie Homes Bundle;

‘Completion’

means the date on which the legal transaction of the sale of the Property is complete;

‘Existing Prospective Purchaser’

means a person who has expressed an interest in purchasing the Property to the Seller during the 3 month period immediately prior to the date of this Agreement;

'Local Genie Homes Agent’

means the person(s) licensed by Genie Homes to conduct Market Appraisals, Accompanied Viewings (as more specifically set out in the section headed ‘Extra Services and Extra Products’) and other related services in respect of the Property;

'Market’ or ‘Marketing’

means the Property is listed for sale on Our Site and/or is listed on any Partner Sites by Genie Homes;

'Market Appraisal’

means the market appraisal service provided by the Genie Homes Agent attending the Property and recommending a guide price for the sale of the Property;

'Marketing Period’

means the period of 10 months from the date that Genie Homes commences the marketing of the Property on Our Site or Partner Sites or until such time as that notice is served that the Agreement is to be cancelled or until such time as the Property Advert is removed or withdrawn by Genie Homes on Our Site or such Partner Sites. The Marketing Period may be extended in Genie Homes’ sole discretion;

‘Marketing Price’

means the asking price for the Property to be agreed between the Seller and the Genie Homes Agent;

‘Memorandum of Sale’

means the document that is signed by both the Purchaser and Seller confirming the terms of an offer for the purchase of the Property which has been accepted, where both parties agree to proceed with the formal aspect of the sale;

'Partner Sites’

means Rightmove, Zoopla and any other website that Genie Homes decides to partner with to promote the Property from time to time;

'Property’

means the residential property in the United Kingdom (Excluding Northern Ireland) that you have asked a Genie Homes Agent to appraise or have instructed Genie Homes to advertise for sale;

'Property Advert’

means a written description, a floorplan, the photographs the Property taken by a Genie Homes Agent which are used to Market the property;

'Purchaser’

means the person(s) purchasing the Property;

'Qualified’ or ‘Qualification’

means taking reasonable steps to find out from a prospective Purchaser the source and availability of their funds for buying the Property with such information to include whether the prospective Purchaser needs to sell a property, requires a mortgage, claims to be a cash buyer or any combination of these;

'Rightmove’

means the website at www.rightmove.co.uk, owned and operated by Rightmove Plc, a company registered in England under company number 6426485 and having its registered office at Turnberry House, 30 Caldecotte Lake Drive, Caldecotte, Milton Keynes, MK7 8LE;

'Seller’

means the owner(s) of the Property or the person(s) who is entitled to sell the Property;

'Services’

means the estate agency services provided by Genie Homes and/or a Genie Homes Agent, which will include as a minimum: the creation of a Property Advert, Marketing of your Property on Our Site and selected Partner Sites (all as more specifically details below and on Our Site), assistance in the negotiation of any offers (as requested) and assistance in progression of the sale of the Property through to Completion;

'VAT’

means value added tax chargeable under the Value Added Tax Act 1994;

‘Genie Homes Extra Fee’

means the fee (inclusive of VAT) due to Genie Homes for providing the Extra Services and Extra Products to you (as advertised on Our Site);

'Genie Homes Bundle’

means the Services and any optional extras as identified on Our Site that may be included in the fixed fee that you have selected as part of the ordering process;

‘Genie Homes Fee’

means the fee (inclusive of VAT) payable to Genie Homes for the chosen Genie Homes Bundle; and

‘Zoopla’

means the website at www.zoopla.co.uk owned and operated by ZPG Plc, a company registered in England under company number 09005884 and having its registered office at The Cooperage, 5 Copper Row, London SE1 2LH.

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